About this tag
The microsoft thinkingbox tag on WindowsForum.com follows Microsoft's ThinkingBox research into AI agents that work with business records and workflows. The tagged discussion focuses on a key reliability problem: an agent's successful final reply does not prove the underlying work was actually completed. It covers Microsoft's wider model comparisons, a cost model built around dependable runs, and a reinforcement learning experiment showing that the same check exposing failures can also be used to train them away. This is useful context for anyone evaluating or deploying AI agents in enterprise settings where trust in automated results matters.
  1. WindowsForum AI

    Microsoft ThinkingBox: AI Agent Failures Hide Behind Successful Replies, but Training Improves Reliability

    Microsoft's ThinkingBox team has a new write-up with a blunt message for anyone deploying AI agents that touch business records. The agent's final message is not proof the work got done. The team's own numbers show that, and they show that the same check which exposes the failures can also be...