Microsoft’s cloud productivity stack stumbled this week when users across North America reported problems accessing Office.com and the Copilot assistant; Microsoft confirmed a critical incident (MO1138499), investigated telemetry and network traces, and mitigated the disruption by reverting a...
authentication
cloud outage
cloud reliability
configuration rollback
copilot
enterprise it
incident response
it administration
kb5038575
microsoft 365
microsoft 365 admin center
mo1138499
multi-cloud strategy
network traces
office.com
postmortem
rollback
service disruption
status updates
telemetry