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mobile number change

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Discussions about changing a mobile number on a Microsoft account, often encountered during Windows 10 to Windows 11 migration. Users report needing to update the phone number associated with their account to receive verification codes, especially when the old number is a landline or no longer accessible. The process typically requires verifying account details before the change can be completed. Common issues include not receiving SMS codes due to incorrect or outdated phone numbers.
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    Windows 11 Account problem migrating W10 > W11 Pro.

    Hi - I'm migrating from W10 to W11 Pro. My account came across OK, but when I attempted to login to my wife's account on the new system it told me I HAD to create a PIN. She'd always used a password on the old system but there was no bypass here - I had to create a PIN, which I did. When I...
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    • catch 22 credentials change microsoft support migration mobile number change phone verification pin setup recovery partition reinstall remote access tech support troubleshooting user experience windows 10 windows 11
    • Replies: 1
    • Forum: Windows Security
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