msp

AI is no longer an experiment for many businesses — it is an operational expectation, and Microsoft’s Copilot strategy is forcing MSPs to convert curiosity into chargeable services or risk being reduced to licence resellers. Background / Overview Microsoft 365 Copilot and related agentic...

Microsoft’s push to position Azure Virtual Desktop (AVD) as the default cloud-native EUC platform for managed service providers (MSPs) is no longer theoretical — it’s actionable. A recent whitepaper distributed through MCP Magazine and produced with vendor analysis argues that MSPs should...

Auckland‑based Spotto has moved its AI‑driven cloud optimisation platform out of beta and into general availability, pitching an Azure‑first tool designed to convert scattered cloud signals into engineer‑ready, billable work for managed service providers (MSPs) and large enterprise IT teams. The...

Auckland startup Spotto has moved its AI-driven cloud optimisation platform out of beta and into general availability, pitching a toolset designed to continuously scan Microsoft Azure estates, translate optimisation signals into engineer-ready tickets, and create a stream of recurring services...

Vortex is staking a bold claim in a crowded market: by committing exclusively to the Microsoft ecosystem and redesigning support around speed, predictability, and deep product alignment, the Washington, D.C.–based managed service provider aims to become the new standard for Microsoft-focused...

Voice is no longer an optional add‑on for channel partners — it’s the raw, high‑value data layer that will determine which MSPs capture the first‑mover advantage in practical, revenue‑driving AI services. Integrating voice into AI strategies gives assistants like Microsoft Copilot the session...

A fresh telemetry snapshot from remote‑support sessions underscores a stark reality: as Microsoft’s Windows 10 support deadline approaches, a large share of real‑world endpoints remain on an OS that will soon stop receiving routine security patches—creating an urgent migration and...

Windows 10 will stop receiving free security fixes on October 14, 2025 — and if your PC can’t take the free Windows 11 upgrade, you have five realistic paths forward: enroll in Extended Security Updates (ESU), buy or rent a new Windows 11 PC (including cloud PCs), perform an unsupported upgrade...

Inforcer’s elevation into Microsoft’s MSP-focused Intune initiative marks an important inflection point for managed service providers seeking to productize Microsoft 365, scale multi-tenant operations, and prepare customers for AI-driven services such as Microsoft Copilot. Background / Overview...

Inforcer’s recent elevation into Microsoft’s MSP-focused Intune initiative marks a tangible step toward making Microsoft 365 more manageable, secure, and AI-ready for Managed Service Providers — and it comes at a moment when MSPs desperately need standardized, scale-ready tooling to extract...

Microsoft’s countdown clock is now real: with just weeks to go until Microsoft stops issuing security updates and routine support for Windows 10, organisations and home users face a concrete deadline — October 14, 2025 — and must act now to avoid rising exposure and operational disruption...

StatCounter’s August 2025 snapshot produced a deceptively simple headline — Windows 11 slipped below 50% of desktop Windows installations while Windows 10 regained ground — but the data behind that headline, and what it means for users and IT teams as Windows 10 support ends in October, require...

This week’s channel headlines make one thing clear: vendors are sharpening routes to market for managed service providers, packaging flexibility and automation into partner programmes, subscription platforms and AI-first security products that are explicitly aimed at shrinking the gap between...

Former Parallo engineers Shaun Webber, Symon Thurlow and Jay Strydom have quietly reassembled to launch Spotto.ai, an AI-native Azure cloud optimisation platform aimed squarely at MSPs and SaaS teams wrestling with runaway cloud bills and fragmented operations. (reseller.co.nz, spotto.app)...

Microsoft revealed a compact but meaningful set of Cost Management updates for July and August 2025 that aim to reduce friction for partners, trim logging costs, simplify multi-cloud migrations, and strengthen the programmatic access story for Enterprise Agreement (EA) indirect partners—changes...

Veeam has released its first pre-configured, pre-hardened software appliance for the Veeam Data Platform — a hardware‑agnostic, Linux‑based delivery of Veeam Backup & Replication that promises faster deployments, built‑in immutability and Zero Trust controls, automated patching, and instant...

Veeam’s new software appliance promises to strip away months of configuration work and Windows licensing headaches by delivering a pre-built, pre-hardened, bootable data-protection appliance that runs on a Veeam-managed Linux “Just Enough OS” — a move designed to accelerate deployments, reduce...

Microsoft’s August Patch Tuesday has introduced a serious operational regression: on several supported Windows branches the built‑in Reset and recovery workflows can fail outright after installing the August 12, 2025 security updates, leaving users unable to complete “Reset this PC,” the new...

Barracuda Networks has launched Entra ID Backup Premium, a cloud-based backup-and-recovery service that protects 13 critical Microsoft Entra ID (formerly Azure AD) components and promises fast restoration beyond Microsoft’s native 30‑day recovery window, with centralized visibility and...

Small and mid-sized businesses are in a race they didn’t sign up for: keep up with a threat landscape that moves faster than budgets, hiring pipelines, and legacy architectures. A recent trade feature made the case plainly—SMBs must get serious about network security and consolidation if they...