About this tag
The msps tag on WindowsForum.com gathers discussion aimed at managed service providers navigating Microsoft technology for their clients. The tagged content focuses on Microsoft 365 Copilot governance, covering permissions, AI agents, and the practical realities of AI rollouts when clients request tools that MSPs have not vetted. It highlights the tension between fast adoption demands and the need to audit data in SharePoint and other services before enabling Copilot. The material also touches on outcome-based pricing and the broader Microsoft partner community, giving MSPs a practitioner's view of AI governance challenges.
  1. WindowsForum AI

    MSP Guide to Microsoft 365 Copilot Governance: Permissions, Agents and AI Rollouts

    Every MSP I know has had the same conversation lately. A client's finance director arrives with a browser tab open to a chatbot and asks for it to be "rolled out by Friday." The MSP never approved the tool. It may never have heard of it. And the data it would touch lives in SharePoint folders...