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mtp usb device

About this tag
The MTP USB Device tag covers issues where Windows fails to properly recognize iPhones or other portable devices over the Media Transfer Protocol. Common problems include the device showing in Device Manager with a Code 31 error, indicating Windows cannot load the required drivers. Users often report that the device is not visible in File Explorer despite being detected by iTunes or other software. Troubleshooting steps typically involve reinstalling Apple Mobile Device Support, updating or rolling back MTP drivers, and checking USB connectivity. The tag focuses on driver-related recognition failures rather than general USB problems.
  1. mbd

    Windows 10 Windows not recognizing my iphone

    Since I upgraded to Windows 10, my pc doesn't see or recognize either of my iPhones. Before, with Windows 7, the iphone would show up in File Explorer so I could copy photos to my PC. My iPhone is recognized by iTunes, and another computer I have that is still running Windows 7 recognizes it...
    • mbd
    • Thread
    • apple support compatibility connectivity device manager device recognition driver issues drivers error code 31 file explorer iphone iphone 5s itunes mtp usb device photo transfer tech support troubleshooting upgrade windows 10 windows 7
    • Replies: 6
    • Forum: Windows Help and Support
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