multilingual ai

Agora’s recent collaboration with Microsoft positions real‑time voice, video, and conversational AI at the center of a practical, globally compliant multilingual strategy — one that promises low‑latency, intelligent interactions across more than 140 languages while offloading heavy model...

Artificial intelligence is no longer a distant promise for Central Alberta’s small-business community — it was the headline takeaway from a packed local conference in Olds where presenters insisted AI is already delivering measurable time savings, operational lift and novel customer-facing...

Cluster Reply and Riverty this week unveiled a fast-tracked, Microsoft-backed omnichannel customer service platform that Riverty says was delivered in just 100 days and built to be AI-first while keeping human empathy at its core. The rollout consolidates voice, chat and email into a single...

Ukraine’s customer‑service teams face a simple fact in 2025: the volume, velocity, and multilingual nature of support requests make AI tools less of a luxury and more of an operational necessity — but picking the right tools, piloting them against real KPIs, and protecting data and jobs must...

OpenAI’s New Delhi Gambit: What an India Office Signals for AI’s Next Growth Chapter By WindowsForum.com Editorial Desk OpenAI is preparing to open its first office in India in New Delhi later in 2025, only days after launching a ₹399-per-month “ChatGPT Go” plan tailored for the country. That...

Microsoft Research India is quietly assembling a bridge between foundational generative AI research and pragmatic, India‑scale applications — a hybrid of deep technical work (retrieval, multimodal benchmarks, energy‑efficient deployment) and collaborative, on‑the‑ground projects that target...

A revolution is quietly transforming the call center experience, where “Press 1 for sales; press 2 for support; press 3 to abandon all hope” once captured the prevailing mood. Today, new AI-powered voice agents—like those developed by London-based PolyAI—are not just fielding calls instantly but...

In the bustling corridors of technological advancement, artificial intelligence (AI) is repeatedly proclaimed as the next paradigm shift of human progress. Yet beneath the rhetoric of global AI supremacy, vital questions persist about whose knowledge, culture, and priorities these intelligent...

Microsoft has set the tech world abuzz with the official launch of ‘Copilot Mode’ in its Edge browser, a move poised to reshape not only how web browsers serve their users, but also the very expectations we have for artificial intelligence in personal and work-based internet navigation. In a...

Here’s a summary of Microsoft’s new investments in European languages and culture for AI, according to the Neowin article: Key Points: Preserving European Linguistic and Cultural Heritage Microsoft announced two major initiatives in Paris to better represent Europe’s diverse languages and...

Zilliz, the company behind the open-source vector database Milvus, has announced the launch of a new Zilliz Cloud region in Azure Central India, marking a significant expansion of its global infrastructure. This strategic move aims to empower businesses in India and neighboring regions to...

Europe’s digital transformation is at a pivotal juncture, confronting both the promise and the peril of unprecedented technological change. With more than 200 languages spoken across the continent and a deep, diverse legacy embodied in countless cultural assets, the richness of European life...

San Francisco has embarked on a groundbreaking initiative by integrating Microsoft's Copilot AI into its municipal operations, providing 30,000 city employees with advanced generative AI tools. This strategic move positions San Francisco at the forefront of AI adoption in public administration...

San Francisco, a city globally recognized as a crucible of technological innovation, is making another leap forward by integrating Microsoft 365 Copilot AI, powered by OpenAI’s cutting-edge GPT-4o, into the daily workflows of its 30,000 city employees. This move underscores San Francisco’s...

Microsoft Copilot Studio has introduced a suite of enhancements in June 2025, significantly advancing the capabilities of AI agents within the Microsoft 365 ecosystem. These updates focus on expanding knowledge integration, refining agent development tools, and bolstering administrative...

Microsoft’s AI-powered assistant, 365 Copilot, has taken another decisive step toward becoming a truly global productivity tool, with its latest update bringing support for a total of 48 languages. The addition of six new languages—Albanian, Filipino, Icelandic, Malay, Maltese, and Serbian...

Artificial intelligence is reshaping the modern workplace at a relentless pace, shifting from a niche interest to a foundational expectation across industries. As employers adapt to the evolving digital landscape, mastery of key AI tools is now considered a significant asset—sometimes even a...

The modern intersection of artificial intelligence and radiology is experiencing a profound shift, with transformative advancements not only in algorithmic prowess but in the very data that underpin model development and clinical translation. One of the most significant recent innovations comes...

Potholes, more than just city road hazards, have long been an unlikely symbol for how government meets citizen expectations. In the past, the act of reporting and fixing a pothole was a measure of responsiveness, a litmus test for infrastructure management, and a pointer to citizen engagement...

In a rapidly evolving digital landscape where seamless human-computer interactions are no longer a luxury but a necessity, Microsoft’s Copilot Vision offers a fundamental shift in how professionals and educators approach their daily workflows. Far more than a voice assistant, Copilot Vision...