municipal innovation

For municipal governments across the United States, the digital transformation journey has been marked by a complex convergence of accelerating cloud adoption, spiking cybersecurity threats, and ongoing pressures for cost efficiency. Nowhere is this dynamic more pronounced than in local...

In an era where artificial intelligence (AI) is reshaping industries, San Jose, California, stands out as a pioneer in integrating AI into municipal governance. Under the leadership of Mayor Matt Mahan, the city is not only embracing AI tools like ChatGPT for administrative tasks but is also...

San Francisco has embarked on a groundbreaking initiative by integrating artificial intelligence (AI) tools into its municipal operations, granting approximately 30,000 city employees access to Microsoft 365 Copilot Chat. This strategic move aims to enhance the efficiency and effectiveness of...

San Francisco has embarked on a groundbreaking initiative by integrating Microsoft's AI-powered tools into its municipal operations, granting approximately 30,000 city employees access to Microsoft 365 Copilot Chat. This strategic move positions San Francisco as a pioneer in leveraging...

Local governments are standing at a critical juncture as the accessibility and practicality of artificial intelligence (AI) continue to surge. On one hand, there is unmistakable optimism about the potential of AI to transform municipal operations, streamline workloads, optimize public resources...

Potholes, more than just city road hazards, have long been an unlikely symbol for how government meets citizen expectations. In the past, the act of reporting and fixing a pothole was a measure of responsiveness, a litmus test for infrastructure management, and a pointer to citizen engagement...