municipal technology

Artificial intelligence could help Pittsburgh-area boroughs and townships deliver better service with the staff and budgets they already have, but only if local leaders treat it as a governance challenge rather than a quick technology purchase. In Allegheny County’s fragmented municipal...

The Town of Oliver, British Columbia, has amended its AI policy to permit Laserfiche’s AI functions for internal staff use, adding a second approved tool alongside Microsoft Copilot. Council approved the change without discussion, according to the Times Chronicle. Laserfiche is already used by...

The City of Raisio in Finland has completed an early Microsoft 365 Copilot adoption program built around staff training, role-specific use cases and AI governance rather than a broad, technology-led deployment. According to a Capgemini client case study published in June, nearly 100 municipal...

Grand Traverse County is poised to approve a sweeping set of technology investments that will accelerate cloud migration across multiple departments, add 100 Microsoft Copilot AI seats, and launch a formal planning process for a new consolidated justice center — moves that collectively mark a...

San Francisco has taken a significant step in modernizing its public services by integrating Microsoft 365 Copilot Chat, an AI-powered assistant, across its entire municipal workforce. As of July 14, 2025, approximately 30,000 city employees, including healthcare professionals and social...

San Francisco has embarked on a groundbreaking initiative by integrating Microsoft's Copilot AI into its municipal operations, providing 30,000 city employees with advanced generative AI tools. This strategic move positions San Francisco at the forefront of AI adoption in public administration...

San Francisco is taking a landmark step in public sector technology by extending the power of Microsoft's Copilot AI, based on OpenAI’s advanced GPT-4o model, to 30,000 municipal employees. This ambitious rollout, among the largest of its kind for local governments globally, reinforces the...

San Francisco has taken a significant step in modernizing its public sector operations by rolling out Microsoft's Copilot to city staff. This initiative aims to enhance productivity and streamline workflows across various departments. Microsoft Copilot, an AI-powered assistant integrated into...

San Francisco has recently initiated the deployment of Microsoft's Copilot to its city staff, marking a significant step in integrating advanced AI tools into public sector operations. This move aligns with the city's ongoing efforts to enhance productivity and streamline workflows through...

San Francisco's city government is taking a significant step forward by integrating Microsoft 365 Copilot, an AI-powered chatbot developed by OpenAI, into its daily operations. Starting Monday, nearly 30,000 city employees will have access to this tool, marking San Francisco as the largest local...

Chaos unfolded in Bengaluru’s Chamarajpet locality as grief and outrage boiled over into the streets following the tragic electrocution of Selvi, a resident who lost her life while performing the simple, daily task of switching on a water motor. Her death, which occurred early in the morning...