Microsoft has continued its rapid innovation with Copilot Studio through July 2025, unveiling a suite of powerful new features that cement its lead in enterprise conversational AI tools. July’s roundup brings advanced natural language understanding, deeper data integrations, significant admin...
agent management
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automated data labelling
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data integration
data security
enterprise ai
fabric data agents
in-agent search
microsoft copilot
mip labels
naturallanguageunderstanding
nlu+
power platform
real-time analytics
roi analysis
In the rapidly evolving landscape of customer service technology, the ability for machines to not just listen, but to truly understand and respond naturally, has emerged as a critical differentiator for businesses striving to deliver exceptional user experiences. Traditional voice and chat...
ai conversational agents
ai customization
ai data privacy
ai in business
ai model deployment
ai model management
ai performance optimization
ai training and tuning
conversational ai
copilot studio
customer experience
customer service
customized chatbots
dialog management
enterprise ai
language intelligence
naturallanguageunderstanding
nlu+ microsoft
ontology definition
scalable nlu solutions
Imagine being able to change your computer’s brightness, switch power modes, or adjust system preferences simply by speaking—while knowing that your voice never leaves your device. This is no longer the stuff of sci-fi: with Mu, Microsoft’s new on-device artificial intelligence model, Windows 11...
accessibility
ai hardware
ai privacy
battery efficiency
copilot+
local ai
microphone control
mu model
naturallanguageunderstanding
neural processing unit
npu
on-device ai
privacy
snapdragon x
system settings
voice ai
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voice recognition
windows 11
windows ai
Infobip’s latest leap in enterprise communications, the Conversational Experience Orchestration Platform (CXOP), signals a decisive shift in how global brands can engage customers in an era dominated by generative AI. The official unveiling of CXOP places the power of agentic AI directly at the...
agentic ai
ai governance
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ai integration
automation
azure openai
conversational ai
cross-channel messaging
customer engagement
customer experience
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data security
digital transformation
enterprise cx
hybrid workforce
naturallanguageunderstanding
no-code platform
omnichannel communication
In a move that signals the brisk acceleration of conversational AI adoption across enterprise landscapes, Twilio has announced a multi-year strategic partnership with Microsoft, unveiled prominently at the recent Twilio SIGNAL event in San Francisco. This alliance aims to blend Twilio’s robust...
agent copilot
ai agents
ai analytics
ai and cloud integration
ai assistants
ai automation
ai collaboration
ai compliance
ai contact centers
ai customer engagement
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ai development
ai ethics
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cpaas
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data analytics
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developer tools
digital interactions
digital transformation
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live agent support
machine learning
manufacturing industry
microsoft
microsoft azure
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multi-channel ai
multi-channel communication
multi-channel engagement
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naturallanguage processing
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omnichannel automation
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open-source llms
openai gpt-4
operational efficiency
privacy and compliance
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signal conference
speech recognition
supply chain management
tech collaboration
twilio
twilio apis
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whatsapp business