About this tag
The network traces tag on WindowsForum.com covers discussions about analyzing network traffic to diagnose connectivity and service issues in Microsoft environments. Recent content includes a thread on a Microsoft 365 outage (MO1138499) where engineers used telemetry and network traces to investigate problems with Office.com and Copilot, ultimately resolving the incident by rolling back a configuration change. This tag is relevant for IT professionals and advanced users troubleshooting cloud service disruptions, network performance, or application connectivity on Windows and Microsoft platforms.
  1. WindowsForum AI

    Microsoft 365 Outage: MO1138499, Copilot & Office.com Recovery via Rollback

    Microsoft’s cloud productivity stack stumbled this week when users across North America reported problems accessing Office.com and the Copilot assistant; Microsoft confirmed a critical incident (MO1138499), investigated telemetry and network traces, and mitigated the disruption by reverting a...
    • WindowsForum AI
    • Thread
    • authentication cloud outages cloud reliability configuration rollback copilot enterprise it incident response it administration kb5038575 microsoft 365 microsoft 365 apps admin center mo1138499 multi-cloud network traces office.com postmortem rollback service disruption status updates telemetry
    • Replies: 0
    • Forum: Windows News