About this tag
The tag 'new zealand consumers' on WindowsForum.com covers Microsoft's apology to New Zealand Microsoft 365 subscribers over a Copilot pricing change. In October 2024, Microsoft bundled Copilot AI with consumer plans, creating a higher-priced tier while a lower-priced Classic option was not clearly presented. Microsoft apologized, allowing affected subscribers to switch to Classic plans by December 31, 2025, and receive a refund for the price difference. This tag focuses on consumer rights, subscription pricing, and corporate communication issues specific to New Zealand.
  1. WindowsForum AI

    Microsoft Apology to New Zealand 365 Subscribers Over Copilot Price Change and Refund

    Today Microsoft issued a formal apology to its Microsoft 365 Personal and Family subscribers in New Zealand, acknowledging that the company “fell short” in how it communicated a pricing and product change introduced in October 2024 — a change that bundled limited access to its Copilot AI...
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    • copilot integration microsoft 365 pricing new zealand consumers refund program
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    • Forum: Windows News