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new zealand consumers
About this tag
The tag 'new zealand consumers' on WindowsForum.com covers Microsoft's apology to New Zealand Microsoft 365 subscribers over a Copilot pricing change. In October 2024, Microsoft bundled Copilot AI with consumer plans, creating a higher-priced tier while a lower-priced Classic option was not clearly presented. Microsoft apologized, allowing affected subscribers to switch to Classic plans by December 31, 2025, and receive a refund for the price difference. This tag focuses on consumer rights, subscription pricing, and corporate communication issues specific to New Zealand.
Today Microsoft issued a formal apology to its Microsoft 365 Personal and Family subscribers in New Zealand, acknowledging that the company “fell short” in how it communicated a pricing and product change introduced in October 2024 — a change that bundled limited access to its Copilot AI...