nonprofit technology

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    Unlocking AI for Nonprofits: Free, CPD-Certified Copilot Training in 90-Minute Modules

    NetHope’s new Unlocking AI for Nonprofits program — delivered with support from Microsoft and hosted on the Kaya learning platform — gives frontline nonprofit teams a short, free, CPD‑certified path into practical generative AI skills, with two hands‑on 90‑minute modules that focus on prompt...
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    Toastmasters AI Makeover: Copilot & Dynamics 365 Transform Global Member Support

    Toastmasters International has quietly accelerated a post‑pandemic digital makeover by folding Microsoft’s AI toolkit — notably Microsoft 365 Copilot and Dynamics 365 Omnichannel — into the backbone of its member services, call‑centre operations and multilingual education content, a shift that...
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    How Greater Austin YMCA Uses Digital Transformation to Address Child Care Crisis

    For the growing number of families across Austin, Texas, struggling to secure reliable, affordable child care, the opening of the Greater Austin YMCA’s Tomorrow Academy stands out as a beacon of hope—and a powerful representation of digital transformation in the nonprofit sector. Behind the...
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    Transforming Legacy Records with AI and Automation: A Case Study of Lutheran Social Service

    Artificial intelligence and automation have become the most significant forces behind modernizing record management, shifting it from a labor-intensive, error-prone activity to an engine for organizational insight and value creation. The story of Lutheran Social Service (LSS) of Minnesota offers...
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    Age UK’s Telephone Friendship Service: Combating Senior Loneliness with Technology and Compassion

    The gentle chime of a telephone may seem unremarkable to most, but for thousands of older adults across the UK, it marks a moment of heartfelt connection, a remedy for chronic isolation, and—perhaps above all—a lifeline to friendship and dignity. This is the story of Age UK’s Telephone...
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    Microsoft 365 Updates 2025: AI, Collaboration, Pricing Changes for Nonprofits

    Microsoft's recent updates to its Microsoft 365 suite mark a significant shift in the landscape of productivity tools, particularly for nonprofit organizations. These changes encompass the introduction of advanced AI-driven features, enhancements in collaboration tools, and notable adjustments...
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    Microsoft’s New Nonprofit Licensing Changes: What Organizations Need to Know

    Microsoft’s recent announcement regarding upcoming changes to their nonprofit licensing structure has sent ripples through the entire sector. For organizations long-reliant on Microsoft’s generous grant of 10 free Microsoft 365 Business Premium licenses, the news has been nothing short of...
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    Microsoft's $5M AI for Good Open Call Boosts Societal Impact in Washington State

    In January 2025, Microsoft announced a significant initiative to commemorate its 50th anniversary: the AI for Good Open Call. This program is set to distribute $5 million in grants to organizations within Washington state, aiming to harness artificial intelligence (AI) to address pressing...
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    Microsoft’s $5 Million Cloud Grant Boosts Washington’s AI-Driven Public Good Initiatives

    Microsoft’s announcement of a $5 million cloud computing credits grant to 20 Washington state organizations marks a pivotal moment in the company’s efforts to support the local community in sustainability, health, education, and broader public good initiatives. This investment, unveiled as part...
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    Empowering Youth Employment in South Africa: YES's Transformation with Azure

    A Technological Transformation: How Azure Empowers Youth Employment in South Africa When it comes to harnessing modern technology for social good, YES – a South African nonprofit dedicated to youth employment – provides a sterling example of how thoughtful digital transformation can drive both...
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