NetHope’s new Unlocking AI for Nonprofits program — delivered with support from Microsoft and hosted on the Kaya learning platform — gives frontline nonprofit teams a short, free, CPD‑certified path into practical generative AI skills, with two hands‑on 90‑minute modules that focus on prompt...
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ai adoption
ai ethics
ai for nonprofits
ai training
copilot
cpd-certified
data governance
digital transformation
generative ai
governance
kaya learning
microsoft copilot
multilingual outreach
nonprofit ai
nonprofit productivity
nonprofittechnology
professional development
prompt design
prompt engineering
Toastmasters International has quietly accelerated a post‑pandemic digital makeover by folding Microsoft’s AI toolkit — notably Microsoft 365 Copilot and Dynamics 365 Omnichannel — into the backbone of its member services, call‑centre operations and multilingual education content, a shift that...
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ai for nonprofits
ai in service centers
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cloud services
copilot studio
crm integration
data privacy
digital transformation
dynamics 365 customer service
licensing and governance
member services
microsoft copilot
multilingual education
nonprofittechnology
omnichannel
ora tor chatbot
roi measurement
self-service portals
toastmasters international
For the growing number of families across Austin, Texas, struggling to secure reliable, affordable child care, the opening of the Greater Austin YMCA’s Tomorrow Academy stands out as a beacon of hope—and a powerful representation of digital transformation in the nonprofit sector. Behind the...
austin texas
child care
child care access
children
community support
data-driven decision making
digital collaboration
digital transformation
educational programs
family support
microsoft solutions
nonprofitnonprofittechnology
organizational efficiency
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program expansion
scaling community impact
technology in nonprofits
workforce development
ymca
Artificial intelligence and automation have become the most significant forces behind modernizing record management, shifting it from a labor-intensive, error-prone activity to an engine for organizational insight and value creation. The story of Lutheran Social Service (LSS) of Minnesota offers...
ai in nonprofits
ai workflow automation
artificial intelligence
automation
compliance automation
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data extraction
data searchability
digital transformation
document digitization
historical data digitization
knowledge management
legacy records
microsoft ai tools
natural language processing
nonprofittechnology
ocr technology
operational efficiency
process automation
record management
The gentle chime of a telephone may seem unremarkable to most, but for thousands of older adults across the UK, it marks a moment of heartfelt connection, a remedy for chronic isolation, and—perhaps above all—a lifeline to friendship and dignity. This is the story of Age UK’s Telephone...
age uk
ageing population
ai in charities
ai safeguarding
community connection
digital innovation
digital transformation
mental health support
nonprofittechnology
older adults support
preventing elder isolation
risk management
scalable care solutions
senior care programs
senior loneliness
social isolation solutions
speech-to-text technology
telephone friendship
uk social services
volunteer service
Microsoft's recent updates to its Microsoft 365 suite mark a significant shift in the landscape of productivity tools, particularly for nonprofit organizations. These changes encompass the introduction of advanced AI-driven features, enhancements in collaboration tools, and notable adjustments...
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collaboration tools
communication tools
data compliance
digital transformation
licensing changes
microsoft 365
microsoft copilot
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office 365 updates
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productivity tools
remote work
security enhancements
teamwork improvements
technology for nonprofits
workplace collaboration
Microsoft’s recent announcement regarding upcoming changes to their nonprofit licensing structure has sent ripples through the entire sector. For organizations long-reliant on Microsoft’s generous grant of 10 free Microsoft 365 Business Premium licenses, the news has been nothing short of...
In January 2025, Microsoft announced a significant initiative to commemorate its 50th anniversary: the AI for Good Open Call. This program is set to distribute $5 million in grants to organizations within Washington state, aiming to harness artificial intelligence (AI) to address pressing...
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technology for good
washington state
Microsoft’s announcement of a $5 million cloud computing credits grant to 20 Washington state organizations marks a pivotal moment in the company’s efforts to support the local community in sustainability, health, education, and broader public good initiatives. This investment, unveiled as part...
ai ethics
ai for good
ai grants
climate solutions
cloud computing
community development
digital transformation
education technology
educational technology
environmental conservation
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washington state
wildfire prevention
A Technological Transformation: How Azure Empowers Youth Employment in South Africa
When it comes to harnessing modern technology for social good, YES – a South African nonprofit dedicated to youth employment – provides a sterling example of how thoughtful digital transformation can drive both...