observability

Workday and Microsoft have announced a practical, identity-first integration that lets organizations register, verify, and govern AI agents alongside human employees by linking Microsoft’s agent runtime and identity tooling with Workday’s new Agent System of Record (ASOR), enabling agents built...

Cluster Reply’s rapid, Microsoft‑backed rollout for Riverty — delivered into production in just 100 days — marks a clear, practical example of how an AI‑first, human‑centric customer‑service platform can be assembled using Dynamics 365, Dataverse and Microsoft Copilot tooling while remaining...

Cluster Reply and Riverty this week unveiled an accelerated, Microsoft-backed omnichannel customer service platform that Riverty says was built as an AI‑first, human‑centric solution and delivered in just 100 days—a production deployment that consolidates voice, chat and email into a single...

Cluster Reply and Riverty this week unveiled a fast-tracked, Microsoft-backed omnichannel customer service platform that Riverty says was delivered in just 100 days and built to be AI-first while keeping human empathy at its core. The rollout consolidates voice, chat and email into a single...

Microsoft has made Azure Kubernetes Service (AKS) Automatic generally available, offering an “opinionated” — but fully Kubernetes‑compatible — managed mode that stitches together autoscaling, node lifecycle management, observability, and security defaults to deliver production‑ready clusters...

Kathleen Mitford told a packed IBC audience that the media industry’s survival depends on treating AI not as an optional experiment but as a core capability — a “frontier” set of tools that, when combined with human creativity, can reshape how stories are produced, distributed and monetised...

Microsoft’s AKS Automatic is the kind of product that reads like a direct answer to a single question enterprises have been asking for years: how do we keep Kubernetes’ benefits without paying an ever‑rising Kubernetes tax in staff, time, and outages? Background Kubernetes is the default runtime...

Workday and Microsoft’s new integration aims to let organisations manage human employees and AI agents from a single, auditable plane — registering Copilot Studio and Azure AI Foundry agents into Workday’s Agent System of Record (ASOR) and giving each agent a verifiable Microsoft Entra Agent ID...

Azure’s new Agent Factory blueprint reframes trust as the primary design constraint for enterprise agents and presents Azure AI Foundry as a layered, identity‑first platform that combines identity, guardrails, continuous evaluation, and enterprise governance to keep agentic AI safe, auditable...

Workday and Microsoft have quietly stepped into the next phase of enterprise automation: they’re building the plumbing to let agentic AI workers — digital agents created in Microsoft’s developer ecosystem — obtain verified identities, join a corporate directory, and be managed alongside human...

Microsoft’s Azure Kubernetes Service has introduced a new, opinionated deployment mode — AKS Automatic — designed to dramatically reduce the operational overhead long associated with running Kubernetes at scale. The offering promises an “easy mode” for production-ready clusters with preselected...

Microsoft, Nvidia and Google now sit at the center of the agentic AI conversation — and if your organization is planning to deploy autonomous, task‑completing agents at scale, you will almost certainly be doing business with one or more of them. Background / Overview Agentic AI describes...

Azure has made a decisive push to lower the operational friction of Kubernetes with the general availability of Azure Kubernetes Service (AKS) Automatic — an opinionated, fully managed mode of AKS that ships production-ready clusters with preselected networking, security, scaling, and...

Cloud providers’ September previews are not incremental checkbox updates; they are a clear signal that enterprises expect AI clouds to be more than high‑performance models — they must be secure, auditable, and operationally mature enough to run production workloads at scale. Background...

Artificial intelligence has moved from boardroom buzzword to an operational imperative, yet many organisations remain stalled at the starting line — frozen by cost fears, data readiness questions and governance uncertainty — a gap that demands a practical, measurable path from enthusiasm to...

Microsoft’s quiet pivot to make artificial intelligence a native, operational layer inside Dynamics 365 marks a decisive shift: AI is no longer an optional add-on but a set of embedded capabilities designed to activate business outcomes, and the success of that activation now hinges as much on...

Matt Hobbs of PwC argues that business transformation built around cloud, data, and AI must be outcomes-first, and that the practical work of modernization — decomposing legacy logic, addressing technical debt, and building an integration fabric he calls Agent OS — is what separates pilot...

Microsoft used the Goldman Sachs Communicopia + Technology Conference to lay down a clear, product‑level road map for how it expects AI to reshape the enterprise — centering that plan on Microsoft 365 Copilot, a multi‑model infrastructure called Azure AI Foundry, and a “front end as platform”...

Microsoft has opened public preview for Azure Service Groups, a tenant-level abstraction that lets organizations create flexible, cross‑subscription groupings of resources for visibility, observability, and lightweight management without changing RBAC or policy inheritance across the resource...

Microsoft’s free, 12-lesson GitHub course on building AI agents offers a practical, hands-on primer that packages Microsoft tooling, agent design patterns, and runnable code into a single, modular learning path—making it one of the most accessible entry points for developers and IT professionals...