The UK Department for Business and Trade’s pilot of Microsoft 365 Copilot returned a clear, measured verdict: staff liked the assistant, and specific writing and summarisation tasks became noticeably faster, but the trial produced no robust evidence that those time savings translated into...
accessibility
copilot evaluation
data privacy and contracts
dbt pilot
diary study
efficiency
environmental impact
governance
microsoft copilot
net promoter score
observedtasks
public sector
responsible ai
time saving
training and enablement
uk government
user satisfaction
vendor transparency
verification and risk