Ralph Lauren’s new conversational stylist, Ask Ralph, is rolling out to U.S. app users today — a generative-AI feature built with Microsoft on the Azure OpenAI platform that promises brand-curated, shoppable outfit suggestions delivered through natural-language conversation and visual laydowns...
Toastmasters International has quietly accelerated a post‑pandemic digital makeover by folding Microsoft’s AI toolkit — notably Microsoft 365 Copilot and Dynamics 365 Omnichannel — into the backbone of its member services, call‑centre operations and multilingual education content, a shift that...
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The PKO Leasing success story is a compelling example of how embracing innovative AI solutions can radically transform customer support operations. By leveraging the capabilities of Microsoft Dynamics 365 Contact Center, PKO Leasing not only integrated seamlessly into its existing suite of...
