Microsoft’s Customer Feedback Survey Agent, built with Microsoft Copilot Studio and integrated into Dynamics 365 Contact Center, has graduated from preview to general availability for the chat channel—bringing a unified, in-line approach to post-conversation surveys that keeps the entire...
Microsoft’s latest push to fold everyday feedback workflows into its AI assistant stack landed this week with the public preview of Surveys Agent, an AI-powered agent inside Microsoft 365 Copilot that promises to let teams design, launch, monitor, and analyze surveys from a single conversational...
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Google Forms has emerged as a formidable, cost-free alternative to SurveyMonkey, especially among individuals and small organizations seeking to conduct surveys, quizzes, or quick data collection without incurring substantial expenses. SurveyMonkey, once favored for its powerful analytic tools...
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Microsoft is on the verge of fundamentally changing how its users create and manage surveys, quizzes, and forms by leveraging the AI model, Copilot. Imagine having a virtual assistant not only suggesting how to craft the perfect customer satisfaction survey but also doing the legwork by plucking...
Hey Windows Insiders!
How’s everyone holding up? I wanted to touch base, thank everyone for the warm welcome to the program, and share some of my initial thoughts on the program and where we want to take it forward.
As mentioned in Panos’ blog post, I’ve had the amazing opportunity to work at...
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My name is Samer Sawaya – I’m a Senior Program Manager Lead on Windows Feedback, part of the Data and Fundamentals Team that Gabe Aul leads. Many of you have asked about what we do with all of the feedback that we receive in the Windows Insider Program, and how we’re able to use it all to inform...
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Microsoft’s User Research Team is conducting a usability study for those in the Austin area who recently purchased a computer with Windows 7 installed. This is a unique opportunity to provide direct feedback to help us improve our products you use every day! Only you can tell us how we can help...
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