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opening site

About this tag
The tag 'opening site' covers issues where a user can reach a website's landing page but cannot access account information or navigate further. In the example, a Windows 7 user on Internet Explorer 11 and Google Chrome can open the New Direction IRA site and see a welcome message with their name, but no dropdown menu or account details appear. The site claims everything is fine on their end, while the user can access other sites like Bank of America and their stock account. Troubleshooting such problems may involve checking browser settings, clearing cache, or testing with different browsers, but the tag focuses on the specific symptom of a site opening partially without full functionality.
  1. W

    Windows 7 Problem opening a site

    I am on a site Called New Direction IRA, I can open it and it responds with my name but it does not give me the information in my account. I am able to get into every other site ie My Bank of America Account, My Stock Account, everything but the above named account. I am using Laptop , Win 7...
    • wilhelm1
    • Thread
    • browser issues chrome drop down menu internet explorer new direction ira opening site user experience website issues windows 7
    • Replies: 14
    • Forum: Windows Help and Support
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