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optical sensor

About this tag
The optical sensor tag on WindowsForum.com covers issues where a USB mouse's optical sensor remains lit but the device stops functioning, often after Windows updates. Discussions focus on troubleshooting steps such as using the pnputil command to remove conflicting drivers like USB-C to Display Adapter entries, which can cause the mouse to be misidentified as a custom USB device. Users share fixes involving elevated command prompts and device manager checks to restore mouse functionality. The tag is relevant for Windows 10 users experiencing peripheral recognition problems related to optical sensor hardware.
  1. Neemobeer

    Windows 10 USB Mouse no longer works Custom USB Device

    Ran into this problem after the Windows 10 Build 10586 update. My USB mouse just quit working while the optical sensor light remained on. Looking in Device Manager I noticed I had a weird entry "Custom USB Device". Expanding that revealed "USB-C to Display Adapter". Sure enough this was my...
    • Neemobeer
    • Thread
    • bizlink build 10586 command prompt connectivity custom usb device device manager display adapter driver issues driver update fix hardware mouse issues optical sensor plug and play pnputil troubleshooting usb mouse windows 10
    • Replies: 1
    • Forum: Windows Help and Support
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