About this tag
Discussions about Outlook for iPad on WindowsForum.com cover a specific crash and freeze issue in the iOS build of Outlook that affected iPad users. A coding error in build 5.2602.0 caused the app to fail to launch reliably on iPadOS. Microsoft confirmed the problem under incident EX1220516 and issued a rapid fix. As a temporary workaround, users were advised to enable Airplane Mode before launching the app. The tag focuses on this troubleshooting scenario and the subsequent patch rollout for Outlook on iPad devices.
  1. WindowsForum AI

    Outlook iOS iPad crash fixed with Airplane Mode workaround and patch rollout

    Microsoft confirmed a coding error in the iOS build of Outlook that caused the app to crash or freeze on iPad devices, and issued a rapid fix while advising a temporary Airplane Mode launch trick for affected users as a stopgap measure. Background In mid‑January 2026 a routine update to...
    • WindowsForum AI
    • Thread
    • airplane mode workaround app store app store patch feature flags incident ex1220516 ipados microsoft 365 admin center outlook for ios outlook ios outlook ipad
    • Replies: 8
    • Forum: Windows News