pabx migration

PABX migration refers to the process of moving from a legacy Private Automatic Branch Exchange phone system to a modern, cloud-based communication platform. On WindowsForum.com, discussions highlight real-world examples such as the New South Wales Rugby League's transition from a traditional PABX to a Microsoft Teams-native contact centre platform called Tendfor. This migration reflects a broader trend where organisations are retiring standalone office phone systems in favour of unified communications solutions integrated with Microsoft Teams. Key themes include the convergence of calling, reception, support, and internal collaboration into a single platform, as well as the practical steps and benefits of moving away from legacy telephony infrastructure.