pabx to teams

The pabx to teams tag covers the migration from legacy private branch exchange phone systems to Microsoft Teams-native communication platforms. Content discusses how organizations like the New South Wales Rugby League replaced their traditional PABX with Teams-integrated contact centre and attendant console solutions. The transition reflects a broader trend where Teams serves as the primary interface for calling, reception, support, and internal collaboration, effectively retiring standalone office phone systems. Discussions focus on real-world case studies, technical integration, and the operational benefits of consolidating telephony into the Teams ecosystem.