passenger experience

Navi Mumbai International Airport’s opening day didn’t just mark a new node in India’s aviation map — it staged a deliberate return to the human side of travel, pairing ceremonial warmth with the operational choreography of a modern greenfield airport and sending a clear message about what...

EasyJet has apologized to Jewish passengers after serving only pork products on a recent flight from Tel Aviv to London, the Daily Mail reports. Some travelers went without food for the 4 1/2-hour flight, refusing the ham melts and bacon baguettes offered after wrong meals were loaded onto...