personalization in service

  1. Starbucks Introduces Green Dot Assist: AI-Enhanced Coffee Service for Faster, Personalized Experiences

    In a bustling Starbucks location during a morning rush, the line snakes its way toward the entrance, full of caffeinated anticipation and hurried glances at smartphones. Behind the counter, a new digital ally is quietly reshaping the familiar symphony of espresso shots, milk steamers, and...