phone issues

I have tried unsuccessfully to talk to Dell 3 x today. The connection is so atrocious I had to give up. Like they are under water when speaking. Is there a resource anyone on this forum may have. Thanks.

Once I'm in a certain folder in Windows 10 on a Lumina 950, I can't get out. I have a number of videos on my phone but when I'm done watching them I'm trapped in that folder and the only way out and to be able to use the phone for anything else is to power down and restart the device. Please...

Yesterday, Microsoft publicly addressed the reports that its first Windows Phone 7 update was "bricking" users' handsets - that is, effectively turning them into non-functional paperweights after the update was downloaded to the device. According to Microsoft's official statement on the matter...