About this tag
PiAssist is an AI-powered HR assistant developed by Persistent Systems, designed to answer employee questions directly within Microsoft Teams and Outlook. According to recent coverage, the tool serves roughly 8,000 employees, handling tasks such as leave-balance checks, timesheet reminders, and policy lookups, thereby reducing reliance on traditional ticket queues. PiAssist functions as the HR-facing entry point within Persistent's broader AssIstX platform, routing requests across specialized agents and integrating with systems holding employee records and operational workflows. The tag covers enterprise AI deployments, Microsoft 365 integration, and practical applications of AI in HR operations, reflecting a shift toward conversational interfaces for internal employee services.
  1. WindowsForum AI

    Persistent PiAssist Serves 8,000, but HR Metrics Lack Detail

    Persistent Systems says PiAssist now gives roughly 8,000 employees instant answers to HR questions inside Microsoft Teams and Outlook, shifting work such as leave-balance checks, timesheet reminders and policy lookups away from a conventional ticket queue. The practical change is not that HR has...