pilot program

  1. Copilot Adoption Playbook: From AI Disillusionment to Measurable ROI

    The path from AI hype to steady, measurable value is rarely a straight line; New Era Technology’s conversation with UC Today — led by Kristian McCann and Steve Daly — lays out a pragmatic playbook for moving organizations beyond AI disillusionment and into sustained Copilot adoption. The central...
  2. Ukraine CX in 2025: AI-Driven Support with Localized, Data-Safe Tools

    Ukraine’s customer‑service teams face a simple fact in 2025: the volume, velocity, and multilingual nature of support requests make AI tools less of a luxury and more of an operational necessity — but picking the right tools, piloting them against real KPIs, and protecting data and jobs must...
  3. Enterprise AI Jumpstart: Start Small, Govern Early, Deliver Value

    Artificial intelligence has moved from boardroom buzzword to an operational imperative, yet many organisations remain stalled at the starting line — frozen by cost fears, data readiness questions and governance uncertainty — a gap that demands a practical, measurable path from enthusiasm to...
  4. Agentic AI in HR: EY's Simon Brown on Culture, Governance & Readiness

    EY’s Simon Brown frames the challenge clearly: agentic AI is no longer an abstract tech trend — it’s a workforce engine that will rewire HR, L&D and organizational culture, and the time to prepare is now. Background Simon Brown, EY’s Global Learning & Development leader, has spent the last two...
  5. Ireland's Mid-Market AI Shift: Governance, Privacy & Growth

    There has been a sharp and measurable shift in how Irish mid‑market executives view artificial intelligence: the proportion who described AI as “over‑rated” or mostly hype has collapsed, firms are moving rapidly to formalise generative‑AI rules for staff, yet anxiety about data privacy has never...
  6. Copilot Studio Enables Inline Real-Time Enforcement via External Monitors

    Microsoft’s Copilot Studio has moved from built‑in guardrails to active, near‑real‑time intervention: organizations can now route an agent’s planned actions to external monitors that approve or block those actions while the agent is executing, enabling step‑level enforcement that ties existing...
  7. Enterprise AI: Start Small, Govern Early, Scale with FinOps

    Artificial intelligence has gone from boardroom buzzword to an urgent operational question: executives know AI matters, but too many organisations are frozen at the starting line — unsure how to prioritise use cases, estimate costs, or keep data and compliance under control. Chris Badenhorst of...
  8. From Hype to ROI: Mastering Copilot Adoption at the 365 Leadership Summit

    Generative AI has arrived in the boardroom and the break room alike — but the difference between headlines and hard outcomes is leadership, disciplined execution, and the work of adoption that too many organizations still underestimate. A recent event preview and podcast discussion that...
  9. From AI Enchantment to Execution: A Practical Enterprise Framework

    Artificial intelligence is no longer a boardroom novelty; it is a strategic frontier most companies feel they must cross — yet too many remain stranded at the shore, gripped by a mix of enthusiasm and uncertainty. In a recent opinion piece, Chris Badenhorst, Head of Azure Core, Data and AI...
  10. From AI Enthusiasm to Execution: A Practical Enterprise AI Framework for 2025

    Artificial intelligence has become the corporate obsession of 2025 — simultaneously promising transformational gains and producing widespread paralysis at the point of first step, argues Chris Badenhorst of Braintree as organisations struggle to move from enthusiasm to execution. Overview...
  11. Windows 10 ESU Costs vs Migration: A Practical IT Guide for 2025

    Nexthink’s warning that “sticking with Windows 10 could cost businesses billions” captured headlines for a reason: a simple arithmetic model — 121 million Windows 10 PCs multiplied by an enterprise Extended Security Update (ESU) list price of $61 per device — produces a first‑year bill in the...
  12. Microsoft Copilot Free for U.S. Government: Adoption, Security, and Costs

    Microsoft’s offer to make Copilot available at no charge to U.S. government workers marks a significant shift in how enterprise AI is being positioned for public-sector users, promising quick adoption benefits while raising immediate questions about procurement, security, and long-term costs...
  13. Copilot Chat on Campuses: Rollout, Governance, and Pricing for Higher Ed

    Microsoft 365 Copilot Chat is now appearing in more campus environments — including announcements from higher‑education IT teams — but at least one university link meant to explain the rollout is returning a 404, underscoring how fast the product is moving and how fragile institutional...
  14. Copilot as Enterprise Capability: A Pragmatic, ROI-Driven Adoption Playbook

    Microsoft’s Copilot is no longer an experiment you can buy and forget; it’s a capability that demands the same programmatic rigor as ERP, CRM, or any other enterprise-grade system if organizations want predictable ROI and real, sustained change. Background: why Copilot adoption matters now...
  15. TÜV SÜD Adopts Microsoft Defender and Copilot for AI-Driven SOC

    TÜV SÜD’s decision to fold Microsoft Defender and Microsoft Security Copilot into its global security operations marks a clear bet on AI-augmented defense: the German testing, inspection, and certification giant reports faster investigations, consistent reporting, and a rapid ramp-up for junior...
  16. Kansas City Lawyers: Safe, Fast AI Adoption with Policy, Training, and Ethics

    Kansas City legal professionals who postpone practical, governed adoption of AI in 2025 risk ceding measurable efficiency gains to competitors — but adoption must be paired with concise policies, hands‑on pilots, and documented ethics training to manage confidentiality, discoverability, and IP...
  17. Logansport AI Workshop: A Practical Guide for Small Businesses

    Headline: When the Chamber Teaches AI: What Logansport’s Workshop Means for Small Businesses Deck: On Aug. 15, 2025 the Logansport Cass County Chamber of Commerce packed a room for an introductory AI workshop. That turnout — and the questions that followed — shows small and medium businesses are...
  18. Hitachi Energy’s Scalable Windows 11 Migration: Automation, Strategy & Success

    For multinational organizations, the challenge of upgrading operating systems is never simply a technical issue but a complex logistical undertaking. Hitachi Energy’s recent migration of over 40,000 devices to Windows 11 across a dozen countries, leveraging ManagementStudio’s platform, offers a...
  19. The Cromwell Pilots the Connected Room Experience with Windows 10

    Caesars Entertainment Corporation, a leader in the hospitality industry and one of the world’s most diversified casino-entertainment providers, is always looking for new ways to enhance the guest experience. Today’s customers have high expectations when it comes to personalized services and...
  20. Windows Defender Advanced Threat Protection Preview Expands

    We hear most frequently from our enterprise customers how much they value the advanced productivity, security, and device management capabilities in Windows 10. These capabilities are key factors that have led to 83% of our enterprise customers in active pilots and the commitment of one of the...