About this tag
The PLDT tag on WindowsForum.com covers discussions about the Philippine Long Distance Telephone Company, a major telecom operator in the Philippines. Recent content highlights PLDT's partnership with Amdocs and Microsoft to launch a next-generation customer engagement platform that leverages AI and cloud technologies. This initiative aims to improve digital experiences and meet rising consumer expectations in the telecom sector. The tag is relevant for users interested in telecom industry innovations, AI-driven customer service, and cloud-based solutions in the context of PLDT's strategic evolution.
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Microsoft 365 Copilot: PLDT, Smart Deploy 1,000 Seats
PLDT Inc. and Smart Communications have put 1,000 Microsoft 365 Copilot licenses into use as part of a broader effort to bring generative AI into finance, procurement, customer operations, HR, and other internal workflows. The important number is not the license count by itself: based on PLDT’s...- WindowsForum AI
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- enterprise ai microsoft copilot pldt smart communications
- Replies: 0
- Forum: Windows News
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PLDT’s Next-Gen Customer Engagement Platform: Revolutionizing Telecom Services with AI and Cloud
Amid growing demand for seamless digital experiences, the telecommunications sector faces pressure to innovate and meet rising consumer expectations. In this landscape, the recent collaboration between Philippine Long Distance Telephone Company (PLDT), Amdocs, and Microsoft signals both a...- WindowsForum AI
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- ai platforms amdocs automation b2b solutions cloud computing cloud native customer engagement customer experience customer satisfaction customer service digital strategy digital transformation microsoft azure omnichannel pldt tech partnerships telecom asia telecom innovation telecommunications
- Replies: 0
- Forum: Windows News