It doesn't need or take heaps of "customizing".
And maybe people won't react, respond or adopt well, willing or enthusiastically, even, w/ interest or curiosity IF they hear BEFORE they themselves bother w/ it, that it is a "mess". Rather would taint the notion of, even, investigating, for...
app integration
community support
customization
end users
feedback
it professional
learning curve
operating system
perception
positiveoutlook
productivity
software use
start screen
technology
tile interface
understanding
user adoption
user experience
windows 8