virtual agents

The launch of agent publishing from Microsoft Copilot Studio to Microsoft 365 Copilot marks a pivotal moment for enterprise automation, offering organizations new levels of flexibility, control, and integration across the Microsoft 365 ecosystem. As businesses worldwide increasingly rely on...

A new era is unfolding at the intersection of tech freelancing and enterprise innovation, as Microsoft and Upwork announce a pioneering partnership set to reshape how companies and independent professionals leverage AI and low-code solutions. As the digital workplace becomes increasingly reliant...

Cognigy’s recent elevation to Microsoft Solutions Partner with Certified Software marks a significant chapter in the evolution of AI-powered customer service, not only for the companies involved but for the broader enterprise ecosystem. This achievement, the highest accolade within Microsoft’s...

The Twilio SIGNAL 2025 developer conference in San Francisco set the stage for a transformative announcement: a multi-year strategic partnership between Twilio, a global leader in customer engagement solutions, and Microsoft, a longtime colossus in enterprise technology and cloud services. As...

Twilio and Microsoft have announced a new technology alliance that’s poised to bring generative AI capabilities into the center stage of customer engagement. This partnership, confirmed by both firms in their respective company press channels and subsequently covered by Investing.com Nigeria and...

In a move that signals the brisk acceleration of conversational AI adoption across enterprise landscapes, Twilio has announced a multi-year strategic partnership with Microsoft, unveiled prominently at the recent Twilio SIGNAL event in San Francisco. This alliance aims to blend Twilio’s robust...

Microsoft's recent recognition as a leader in The Forrester Wave™: Low-Code Platforms for Professional Developers, Q2 2025, underscores the company's strategic vision and robust offerings in the low-code development arena. This accolade highlights Microsoft's commitment to empowering developers...

The strategic partnership between Kore.ai—a well-established name in enterprise conversational and generative AI—and Microsoft marks a pivotal moment in the ongoing push to make artificial intelligence (AI) not just accessible, but seamlessly integrated into the everyday workflow of global...

The expanding frontier of artificial intelligence within business productivity suites continues to redefine how organizations interact with their data. At the heart of this evolution stands Graphwise, a pioneering Graph AI provider that has launched its latest product: Graphwise for Microsoft...

Microsoft Copilot is getting a serious security upgrade, and it's turning traditional notions of cybersecurity on their head. Microsoft, led by CEO Satya Nadella, is expanding its suite with partner-driven virtual security agents designed to bolster its intelligent assistant's ability to...