public sector digitalization

Bolzano’s public administration is quietly rewriting the playbook for digital government: a user-centric portal, built by the province’s IT in‑house company SIAG, combines Microsoft Power Platform, Dynamics 365 and Azure with Microsoft Foundry to deliver a multilingual, AI‑assisted one‑stop shop...

Mohammed Bin Rashid Housing Establishment’s decision to run its core databases on Oracle Database@Azure marks a practical, high‑profile example of Dubai’s push to pair sovereign-grade services with cloud‑native AI and analytics — a move that promises better performance for planning, project and...

San Francisco, a city globally recognized as a crucible of technological innovation, is making another leap forward by integrating Microsoft 365 Copilot AI, powered by OpenAI’s cutting-edge GPT-4o, into the daily workflows of its 30,000 city employees. This move underscores San Francisco’s...

Kyndryl’s latest initiative, unveiled as the Kyndryl Microsoft Acceleration Hub, marks another strategic deepening in the ongoing partnership between two technology giants focused on AI-driven digital transformation. As enterprise organizations across sectors face mounting pressure to derive...

Singapore’s national social security system revolves around the Central Provident Fund (CPF), a structure trusted by more than 4 million people to ensure financial security through every life stage—be it home ownership, healthcare, or retirement income. The Central Provident Fund Board (CPFB)...

In 2024, the Supreme Court of Buenos Aires (SCBA), one of Latin America's largest provincial judicial institutions, faced significant challenges with its traditional credentialing system. The existing process was cumbersome, costly, and inefficient, leading to delays and security...

Denmark's recent decision to transition its government systems from Microsoft's proprietary software to open-source alternatives like Linux and LibreOffice marks a significant shift in its digital strategy. This move underscores a growing global emphasis on digital sovereignty and the desire to...

In one of the most consequential shifts in public sector IT policy of recent years, the German state of Schleswig-Holstein has initiated an unprecedented government-wide migration away from Microsoft software, targeting every desktop and digital process used by civil servants, police, and the...

India stands at an extraordinary crossroads, where digital innovation, inclusive growth, and sovereign technology infrastructure converge to redefine the country’s future role in the global AI ecosystem. In recent months, a powerful set of alliances—most notably between Microsoft and Yotta Data...

Artificial intelligence has rapidly emerged as a transformative technology, touching virtually every sector of the global economy. In the corridors of government, where efficiency and value for taxpayers are paramount, the adoption of AI is no longer a theoretical luxury but a pragmatic...

The ongoing evolution of digital transformation in Latin America has found fresh momentum as DXC Technology, a global leader in IT services, relaunched its “DXC Fast RISE with SAP” offering in Mexico. At the nexus of enterprise cloud migration and compliance, this move leverages robust Microsoft...

The convergence of cloud technology, enterprise solutions, and regulatory compliance is reshaping how organizations in Mexico—and across Latin America—approach digital transformation. At the forefront of this movement is the relaunch of DXC Fast RISE with SAP in Mexico, an offering that now...

Collaborative ventures in digital transformation often become observable benchmarks for software development success, especially when multiple high-profile organizations and public sector entities are involved. Recent case studies, notably those featuring ELEKS, Aramex, and the City of...

With Microsoft’s recent rollout of Content Delivery Network (CDN) and Web Application Firewall (WAF) features for Power Pages in the US Government Cloud, the landscape for secure, high-performance web services in the public sector has fundamentally evolved. These new capabilities directly...

In a significant step toward digital transformation, Rackspace Technology has successfully migrated the core IT infrastructure of the Housing Authority of the City of Austin (HACA) to Microsoft Azure and Microsoft 365. This development is emblematic of a wider trend in governmental and public...

Across the gleaming high-rises and bustling business parks of Malaysia, a quiet revolution is underway—one propelled not just by the latest software upgrade, but by a fundamental reimagining of how work is conceived, executed, and led. The latest Microsoft 2025 Work Trend Index positions...

As global IT landscapes approach a critical juncture with the imminent end-of-life for Windows 10, organisations—especially within the UK public sector—find themselves grappling with the complexities and urgency of operating system migration. Despite years of advance notice, millions of devices...

Belgium’s position at the heart of Europe is evolving rapidly with the announcement that Microsoft’s three new data centres in the country will officially be operational from the autumn. Representing not just a technological milestone but a strategic economic and political shift, these...

When 150 executives in the Department of Gard started road-testing Microsoft Copilot, the stakes were higher than the foie gras pâté at a French administrative luncheon. In this digital transformation adventure, Gard is not content to simply keep up with the times—they’re lapping the field with...