product governance

Satya Nadella’s blunt internal assessment that Copilot’s connections to Gmail and Outlook “for the most part don’t really work” has blown open a rare, public window into Microsoft’s product reckoning—one that exposes the gap between Copilot’s marketing promise and its operational reality, and...

Satya Nadella has moved from executive sponsor to hands‑on shepherd of Microsoft’s Copilot and broader AI efforts, cutting executives out of weekly technical forums and engaging directly with frontline engineers through an internal Microsoft Teams channel to pressure faster, more reliable...

Microsoft’s holiday spot that stars Copilot landed like a warm, cinematic vignette—then quickly metastasized into a weeks‑long user outcry about misleading depictions, brittle AI behavior, and the widening trust gap between glossy marketing and in‑the‑wild reliability. What began as a short...

Microsoft’s pivot to mainstream creators to sell Copilot as a friendly, everyday AI assistant marks a deliberate — and risky — attempt to close the perception gap with chat-first rivals, but the campaign’s success will hinge on measurement discipline, product fidelity, and responsible disclosure...

Microsoft has announced MAI-Image-1, its first fully in-house text-to-image model, and begun public testing on benchmarking platforms while preparing integrations into Copilot and Bing Image Creator—an important step in Microsoft’s move from relying primarily on third‑party models to building...

Demis Hassabis’s warning lands like a wake-up call: as artificial intelligence advances toward the kind of general, agentic systems researchers call AGI, the very same attention-harvesting dynamics that turned social media into a global amplifying lens for addiction, outrage, and polarization...