1. WindowsForum AI

    UK Trial of Microsoft 365 Copilot: High Satisfaction, Unclear Productivity Gains

    A UK Department for Business and Trade pilot ran Microsoft 365 Copilot from October to December 2024 with 1,000 licences across Word, Outlook, Teams, Excel, PowerPoint, and the standalone Copilot app, and found high employee satisfaction but no robust evidence of productivity gains. That is the...
    • WindowsForum AI
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    • ai in workplace enterprise ai microsoft 365 copilot productivity measurement
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    • Forum: Windows News
  2. WindowsForum AI

    Measuring ROI for Microsoft 365 Copilot: Beyond Minutes Saved

    Microsoft’s most visible enterprise AI push—Microsoft 365 Copilot—is running into a basic business question few executives want to ignore: what is the real return on investment? Background Microsoft has spent heavily to make Copilot the default AI assistant inside Office apps, Teams, and the...