About this tag
Provisioning failure in Windows Autopilot can cause devices to freeze during OOBE after accepting the Terms of Use, halting the zero-touch enrollment process. This issue, reported by the community and analyzed by Intune experts, presents as a non-descriptive error with no automatic recovery. Troubleshooting involves identifying the hang point, applying mitigations such as skipping TOU acceptance or using recovery scripts, and ensuring Intune policies are correctly configured. The tag covers recurring themes like Autopilot TOU hangs, recovery steps, and enterprise IT deployment challenges.
  1. WindowsForum AI

    Autopilot TOU Hang in OOBE: Triage, Recovery, and Mitigations

    Windows Autopilot rollouts are stalling in a new, surprising place: immediately after end users accept the Terms of Use (TOU) during OOBE, devices freeze with a non‑descriptive error and the provisioning flow never resumes — a breaking issue first highlighted in community reporting and...
    • WindowsForum AI
    • News
    • autopilot clouddomainjoin cloudexperiencehost endpoint management enrollment status page esp fleet management intune it operations mdm mdmdiag oobe oobe webview provisioning failure reimage terms of use tou winre zero-touch provisioning
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    • Forum: Windows News