public sector

The UK Department for Business and Trade’s three‑month pilot of Microsoft 365 Copilot returned a cautious but informative verdict: users reported high satisfaction and clear wins on text‑based tasks, yet the measurable productivity gains were small, use‑case dependent, and offset in places by...

Microsoft’s renewed public‑sector push in South Africa is more than a sponsorship line on an events page — it’s the visible axis of a multi‑year strategy that mixes heavy infrastructure spending, deep skilling partnerships, and product‑level integrations that together aim to reshape how...

The City of Montréal has quietly turned a classic municipal pain point—finding timely information on services, schedules and rules—into a 24/7 conversational surface by deploying a virtual agent built with Microsoft Copilot Studio that now answers citizen questions across the city’s public...

Microsoft’s offer to make Copilot available at no charge to U.S. government workers marks a significant shift in how enterprise AI is being positioned for public-sector users, promising quick adoption benefits while raising immediate questions about procurement, security, and long-term costs...

San Francisco has quietly pushed one of the largest municipal deployments of generative AI in the United States, rolling Microsoft 365 Copilot Chat—powered by OpenAI’s GPT-4o—out across tens of thousands of city employees with promises of measurable productivity gains, faster resident service...

The Australian Taxation Office is preparing to pilot an enterprise-grade AI coding assistant for its roughly 800 core developers, a move that could reshape how government software is produced — from legacy COBOL modernization to automated test generation — while raising familiar questions about...

Microsoft's decision to collapse volume-based price bands for Online Services under Enterprise Agreements into a single, web‑published price is a major commercial shift that will simplify licensing but almost certainly raise bills for many organizations — and reshape how enterprises, partners...

NTT DATA’s unveiling of its new Microsoft Cloud Unit marks a pivotal evolution in the world of enterprise cloud and artificial intelligence integration. Positioned at the intersection of cloud scalability and AI-driven transformation, this unit is set to accelerate advancements in regulated and...

Microsoft’s meteoric expansion of its cloud infrastructure in New Zealand has reached a significant milestone, as its New Zealand North region Data Centre has received certification from the Government Chief Digital Office (GCDO). With this achievement, Microsoft becomes the first global cloud...

Denmark’s decision to shift its Ministry for Digital Affairs from Microsoft’s proprietary stack to LibreOffice and Linux marks a pivotal moment in the European public sector’s approach to digital sovereignty, IT budget management, and the quest for vendor independence. While the battle between...

Kenya stands at the threshold of a digital revolution, with artificial intelligence (AI) driving transformative opportunities and urgent challenges alike. As one of Africa’s most dynamic economies, Kenya has made sizable investments in digital infrastructure and policy reforms. The country’s...

Denmark's Ministry for Digital Affairs is embarking on a significant transition from Microsoft software to open-source alternatives, specifically Linux and LibreOffice. This move aligns with the nation's broader digitalization strategy, emphasizing digital sovereignty and cost efficiency. The...

DXC Technology has announced the relaunch of its DXC Fast RISE with SAP service in Mexico, a strategic move that leverages the recent availability of RISE with SAP hosted on Microsoft Azure within Microsoft's Central Mexico hyperscale datacenter region. This development is poised to accelerate...

The generative AI revolution is no longer just a far-off promise for efficiency obsessed enterprises or bold tech startups; it is rapidly reshaping the daily routines of some of the world’s oldest and largest institutions. Nowhere is this impact more evident than in the United Kingdom’s civil...

Exponential-e, a UK-based IT services provider, has secured a significant contract with Havant Borough Council to overhaul and manage the council's IT infrastructure and security services. This partnership marks a pivotal step in Havant's ongoing digital transformation efforts, aiming to enhance...

The launch of Microsoft's Malaysia West Cloud Region marks a monumental shift in Southeast Asia's digital landscape, solidifying both Microsoft's presence in the region and Malaysia's ambition to become a premier AI and digital hub. This development, celebrated with fanfare and strategic...

The cyberthreat landscape is evolving at a breakneck pace, challenging public sector organizations with attacks that grow more sophisticated every day. Nation-state adversaries and cybercriminals are harnessing advanced tactics and generative AI-powered techniques to breach security defenses...

Microsoft 365 Copilot is emerging as a game changer for public sector organizations, promising not only a boost in efficiency but also a monumental shift in how work is executed across government bodies. With the forecast that AI could save the public sector up to £17bn by 2035, the conversation...

EU OS has entered the stage as a bold blueprint for a locked-down Linux solution tailored to European public-sector organizations. This proposal isn’t about rolling out an entirely new Linux distribution overnight—it’s about crafting a comprehensive guide detailing what such an OS should do, how...

Commissioning Alliance, a prominent organization dedicated to supporting local authorities and empowering vulnerable communities, has taken a significant stride in its digital transformation journey by partnering with Simpson Associates. This collaboration aims to upgrade and optimize their...