public sector digitisation

Discussions on public sector digitisation at WindowsForum.com focus on real-world implementations like the EPWP Smart Track system, a Microsoft Power Platform-based workforce management solution deployed by South Africa's Eastern Cape Department of Transport. This case highlights both the benefits of modernising public employment administration—such as improved payroll accuracy and reporting—and the risks of digitisation replacing institutional trust. The tag covers themes of low-code platforms, government IT modernisation, and the balance between efficiency and oversight in public sector projects.