public sector governance

Dublin’s councillors are quietly confronting a familiar public‑sector dilemma: the workload is rising, budgets and staff headcount are not, and a new generation of generative AI tools — led in this case by Microsoft Copilot — is being floated as a practical shortcut to keep services running and...

A six‑month Department for Work and Pensions trial of Microsoft 365 Copilot — involving 3,549 central‑office staff between October 2024 and March 2025 — measured modest but measurable productivity gains, reporting an average saving of 19 minutes per user per day, alongside improvements in...

A modest January meeting in Penn Yan produced a consequential decision for Yates County’s technology and governance future: the legislature formally adopted a countywide Artificial Intelligence Use Policy, approved staffing and contract measures, and moved forward several programs funded by...