In today’s dynamic enterprise landscape, the synergy between artificial intelligence and customer experience management is transforming traditional approaches to contact center operations. The recent collaboration between CallMiner, a recognized leader in AI-powered conversation analytics, and...
ai conversation analytics
ai governance
ai in customer service
ai-driven business growth
business transformation
callminer
cloud-based contact centers
contact center automation
conversation intelligence
crm integration
customer experience
customer feedback
customer insights
cx technology
data privacy & security
microsoft dynamics 365
omnichannel customer support
qualitymanagement
sentiment analysis
voice and digital engagement
If you thought quality management in supply chains was already as complicated as assembling flat-pack furniture with instructions in Greek, buckle up: Dynamics 365 Supply Chain Management is upping its game with a suite of new compliance and quality features, currently prancing about in public...
We are going to upgrade all the PC's in my office to Win 10. We use the quality management software provided by Unipoint. The software is quite good and it has been the best so far for us. The problem is it does not support win 10 yet. The latest version supports till 8.1. I haven't tried this...