IM an Expert is a publicly available Lync instant messaging question-and-answer service that enables users to find answers to questions by asking other users. Users can opt-in, and then the service harnesses the database of experts to connect people together via IM.
In Part 2 of this series...
api
bot development
communication
community
database
experts
lync
messaging
microsoft
part 2
questionandanswer
research
software development
tech experience
technical details
ucma
unified communications
user connections
