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ServiceNow’s new AI Experience is the latest bold attempt to re‑center enterprise work on a single, agent‑driven interface — but the company’s ambitious demo reel and governance promises now collide with the mundane realities of integration, data quality, and user habit, making real adoption the...

ServiceNow’s latest beat-and-raise quarter has refocused the market debate: is the stock priced for perfection or is the company quietly building an AI-first moat that justifies its premium? Recent criticisms — high price-to-sales multiples, competitive pressure from hyperscalers and CRM titans...