real-time communication

Microsoft has warned that users of its Azure cloud may see higher-than-normal latency and intermittent disruptions after multiple undersea fiber-optic cables in the Red Sea were cut, forcing traffic onto longer alternate routes while repair work and global rerouting continue. Background The Red...

On the morning of July 9th, many Microsoft 365 users suddenly found themselves locked out of Microsoft Teams, the company’s flagship collaboration platform. For organizations that rely on Teams to communicate, manage projects, and keep their distributed workforces synchronized, even a...

Microsoft's recent enhancements to its 365 Copilot suite mark a significant leap in integrating artificial intelligence into daily business operations. The introduction of specialized AI agents aims to streamline tasks across various domains, including human resources, project management, and...

It starts with a spark — or perhaps, in this case, a sonic boom. Imagine asking your virtual assistant to book a dinner reservation, troubleshoot your Wi-Fi, or walk your grandmother through installing a security update… and instead of the stilted, uncanny valley exchanges we’ve come to expect...

TrueDialog’s native integration into Microsoft 365 marks a significant milestone in the realm of unified business communications. By embedding enterprise-grade SMS capabilities directly within Microsoft Teams, Outlook, and other Microsoft 365 applications, businesses now have a powerful tool at...