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    Microsoft Apology to New Zealand 365 Subscribers Over Copilot Price Change and Refund

    Today Microsoft issued a formal apology to its Microsoft 365 Personal and Family subscribers in New Zealand, acknowledging that the company “fell short” in how it communicated a pricing and product change introduced in October 2024 — a change that bundled limited access to its Copilot AI...
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    • copilot integration microsoft 365 pricing new zealand consumers refund program
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    • Forum: Windows News
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