The unveiling of PLDT Inc.’s next-generation Customer Engagement Platform, a powerful collaboration with Amdocs and Microsoft, signals a pivotal moment in the ongoing digital transformation within the telecommunications sector. For both industry insiders and everyday subscribers, this...
ai automation
ai in telecom
amdocs
cloud-native platform
customer engagement
customer experience
customer loyalty
customer satisfaction
digital ecosystem
digital transformation
enterprise telecom
microsoft
network optimization
next-generation telecom
real-time insights
regionaltelecomleaderstelecom innovation
telecommunications
unified customer support