reliability planning

The reliability planning tag follows coverage of how service disruptions can expose weaknesses in business and technology architecture. Its current focus is the Claude outage, including elevated error rates affecting Claude.ai, the API, Claude Code, and related tools. The discussion examines what happens when workflows depend too heavily on a single AI model provider and why generative AI services increasingly function as infrastructure rather than optional novelties. Use this page to track practical conversations about designing workflows that can better tolerate provider failures, alongside the operational and business lessons revealed by major AI outages.