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reply missing

About this tag
The tag 'reply missing' covers a specific issue in Outlook 2016 where reply text from a recipient disappears, leaving only the original message. Users report that the reply appears correctly on other email clients (e.g., Gmail, Samsung Focus) but is missing when viewed in Outlook 2016. Recent Windows Updates are suspected as a possible cause. This tag is relevant for troubleshooting email display problems in Microsoft Outlook, particularly after system updates.
  1. B

    Windows 10 Reply Text Going Missing In Outlook 2016

    Only in the last few days and only one recipient so far - when they reply to an email from me I get my original message back from them but with their reply removed from the message - i.e. it is just a copy of my original message. I've checked two ways: 1. I use Samsung Focus to check my emails...
    • BrianJ
    • Thread
    • email issues email retrieval focus app gmail integration message formatting outlook recipient reply missing troubleshooting windows update
    • Replies: 2
    • Forum: Windows Help and Support
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