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reset code

About this tag
The reset code tag covers issues where users cannot obtain a password or PIN reset code after a Windows update or forgotten credentials. Common problems include non-functional numeric keys during verification, lack of email-based recovery options, and BIOS settings that prevent booting from USB or DVD to use password recovery tools. Discussions focus on Windows 10 laptops, particularly Acer models, and troubleshooting steps such as using another device to access account recovery via a long URL, or addressing hardware limitations like missing optical drives. The tag is relevant for users locked out of their Microsoft account or local Windows login due to failed PIN or password entry after system updates.
  1. Skyman1957

    Windows 10 Can't get reset code after forgotten password

    I did an update on my Windows 10 laptop and tried to logon and it wouldn't take my PIN. Tried to do a reset and got the Verify your cell phone number screen Tried to enter it and neither numeric keys nor the regular number keys work. The only other option I have is the use another PC and browser...
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