retrieval augmented generation

  1. AFIVE by Adactin: Enterprise AI Knowledge Platform Powered by RAG on Azure

    Adactin’s launch of AFIVE is a timely reminder that the next phase of enterprise AI is not just about generating text, but about making internal knowledge usable at scale. The Australian technology services provider says the new platform is designed to unify scattered information sources, reduce...
  2. EPC Group Six Layer Power BI Architecture for Enterprise Copilot

    EPC Group’s new six-layer architecture for Power BI promises to take Copilot from a conversational entry point into a full-fledged, enterprise-grade decision intelligence platform — but the path from marketing diagram to reliable, regulated deployment is neither simple nor risk-free. Background...
  3. Monjur Pilot AI: Lawyer‑Supervised Contract Assistant for MSPs

    Monjur’s new Pilot product promises to put a lawyer‑supervised AI legal assistant into the hands of managed service providers (MSPs), combining dynamic, cloud‑hosted contract templates with retrieval‑augmented generation and a proprietary confidence score so MSPs can answer contract questions...
  4. Microsoft AI for Omni Channel Government Services: Benefits and Risks

    Microsoft’s pitch is simple and urgent: use AI-powered, omni‑channel citizen engagement to give residents and caseworkers immediate access to services and information — across web, phone, messaging and in-person kiosks — so people can connect when, how and where they want. This is not a...
  5. Combating Bibliographic Hallucination in Generative AI: Verification and Policy

    Generative AI chatbots are increasingly producing polished but fictional research records — invented journal titles, bogus DOIs, and archival catalogue numbers — a problem the International Committee of the Red Cross has publicly warned about and that recent audits and peer‑reviewed tests...
  6. Unilever RAG Pilot Delivers Fast Verified Answers From Curated Docs

    Unilever built a small, tightly controlled AI assistant that turns a curated set of sustainability reports and internal documents into a fast, searchable answers service for colleagues and customers — a pragmatic pilot that shows both the real operational upside of retrieval‑augmented assistants...
  7. SJR GX Manager: Enterprise AI Personalization at Scale with Azure Foundry

    SJR’s new GX Manager proves that personalization at scale can be engineered, not just promised, by pairing WPP’s content expertise with Microsoft Foundry and Azure Content Understanding to deliver an enterprise-grade, brand-safe system for AI-powered website personalization. Background /...
  8. IntelePeer Uses Azure Cosmos DB to Slash AI CX Latency in Healthcare

    IntelePeer’s announcement that it has integrated Microsoft Azure Cosmos DB into its conversational and agentic AI platform signals a concrete, production‑focused step toward lowering latency, simplifying operations, and bringing Retrieval‑Augmented Generation (RAG) and semantic search into...
  9. Momo Teams with Microsoft Taiwan to Launch AI Powered Customer Service with LLM and RAG

    momo’s e-commerce arm has taken a clear step into the generative‑AI era: the company announced a partnership with Microsoft Taiwan to roll out a next‑generation, Large Language Model (LLM)‑driven customer service system that went live in July and — according to company statements — already...
  10. Unified Enterprise AI Search: The Foundation for Trusted Agentic AI

    Enterprise AI projects routinely blame “hallucinations” or model limits when assistants deliver wrong, incomplete, or irrelevant answers—but the deeper fault line often lies in the search layer that feeds those models. The AI Journal piece provided by Laurent Fanichet lays out a timely thesis...
  11. AI Search Era: How Answer-First Engines Challenge Google and Redefine Publishers

    For two decades, Google's search box quietly defined the internet's front door — but the arrival of answer‑first AI tools such as Perplexity, ChatGPT (with browsing and memory), and Microsoft’s Copilot Search is forcing an architectural and commercial rethink of what “search” actually means...
  12. Licensing Navigator: AI Copilot for enterprise licensing guidance

    Microsoft’s internal rollout of the Licensing Navigator — an AI agent built on Azure AI Services and authored in Microsoft Copilot Studio — is a striking demonstration of how enterprise AI can turn slow, specialist-led tasks into near-instant, context‑aware guidance for employees. According to...
  13. Almirall Transforms Pharma Knowledge Search with Azure OpenAI and Databricks

    Almirall’s R&D teams can now find the right experiment, protocol, or historical result in seconds instead of hours or days — a leap made possible by combining Azure OpenAI in Foundry Models, Azure AI Search, and Azure Databricks to index and query some 400,000 documents spanning more than 50...
  14. Ask Ralph: Ralph Lauren's AI Stylist on Azure OpenAI for Shoppable Looks

    Ralph Lauren has quietly moved from runway innovation to conversational commerce with the launch of Ask Ralph, a branded, in-app AI stylist built on Microsoft’s Azure OpenAI platform and rolling out to U.S. Ralph Lauren app users as a shoppable, visual-first shopping assistant. Background Ralph...
  15. Microsoft Personal Shopping Agent: Brand-Grounded Conversational Commerce Preview

    Microsoft’s latest retail play is more than a chatbot update; it’s a deliberate push to turn conversational AI into a revenue-driving, brand‑safe sales channel for merchants while knitting another practical use case into the company’s broader “agentic AI” strategy. The Personal Shopping Agent —...
  16. Ask Ralph: Ralph Lauren’s AI Stylist for Shoppable, Brand-Driven Fashion

    Ralph Lauren has put a chatbot in the business of taste: Ask Ralph, an in‑app stylist built with Microsoft’s Azure OpenAI, is now rolling out to U.S. app users and promising shoppable, head‑to‑toe looks that translate decades of archive imagery into instant styling advice. The launch is a clear...
  17. Microsoft AI Agents: 12 Hands-On Lessons to Build Production-Ready Agents

    Microsoft’s free, 12-lesson GitHub course on building AI agents offers a practical, hands-on primer that packages Microsoft tooling, agent design patterns, and runnable code into a single, modular learning path—making it one of the most accessible entry points for developers and IT professionals...
  18. Ask Ralph: Ralph Lauren's Brand-First AI Stylist in the App

    Ralph Lauren has launched a branded conversational shopping assistant — Ask Ralph — inside its U.S. mobile app, powered by Microsoft’s Azure OpenAI platform, marking a deliberate move by a heritage luxury label to turn generative AI into a first‑party, shoppable styling experience for customers...
  19. Ask Ralph: Ralph Lauren's AI stylist for in-app, shoppable outfits

    Ralph Lauren has quietly embedded a branded AI stylist into its mobile app — Ask Ralph — a conversational, shoppable assistant developed with Microsoft on the Azure OpenAI platform that delivers brand‑curated, head‑to‑toe outfit recommendations and in‑app purchase actions to U.S. shoppers...
  20. Ask Ralph: Brand-First AI Stylist for In-App, Shoppable Looks

    Ralph Lauren has quietly embedded a branded conversational stylist into its mobile app — Ask Ralph — a generative-AI feature built with Microsoft on the Azure OpenAI platform that returns shoppable, head‑to‑toe visual laydowns and styling advice drawn from Ralph Lauren’s own catalog and creative...