rma process

  1. Windows 7 Erasing A Drive

    The drive in my HTPC failed and I'm going to RMA it. Nothing unusual about that, but with this one I can't find a way to access it for data erasure prior to shipping, and that bothers me. The system partition doesn't contain anything too sensitive...that I remember, but it does have additional...
  2. P

    Windows 7 Not recognizing my optical drives

    Let ask the question and then give the back ground.... I am using Vista HP 64, I have two Lite-On DVD Burners, a LH-20A1H and a SHW-160P6S. They are recognized in the BIOS and in Vista's Device Manager. Device Manager say they are "Code 39" that windows cannot load a driver, when I try to...