You are using an out of date browser. It may not display this or other websites correctly. You should upgrade or use an alternative browser.
rookie help
About this tag
The rookie help tag on WindowsForum.com covers straightforward troubleshooting questions from users who are new to Windows or computer hardware. A common topic is external storage devices behaving unexpectedly, such as an external HDD being detected as a CD drive instead of a standard storage volume. Posts often involve basic steps like deleting autorun files or checking drive letters, and users request simple, step-by-step guidance. The tag reflects a community where beginners seek clear, non-technical explanations for everyday Windows issues, typically on consumer operating systems like Windows 8.1.
I have a 1tb HP External HDD that has a lot of files on it. The drive worked fine until yesterday and when I plugged it into the USB port it activated as "CD Drive (G:) HP Launcher". I used explorer and was not able to locate any of my files. There are 2 files showing: 1. HPLauncher.exe 2...
autorun
cd drive
computing
data recovery
device recognition
disk management
drive not recognised
external drive
file access
file management
file system
hp
launcher
rookiehelp
storage issues
tech support
troubleshooting
usb issues
user guide
windows 8.1