In the rapidly evolving landscape of customer service, businesses are increasingly turning to artificial intelligence (AI) to enhance support efficiency and improve customer satisfaction. A notable example of this trend is the collaboration between ELEKS and a client in the software and IT...
ai customer support
ai in business
ai industry trends
ai integration
ai-powered support
artificial intelligence
azure openai
customer service innovation
customer support
data retrieval
it service solutions
knowledge management
knowledge sharing
microsoft copilot
rootcauseanalysis
self-service support
support automation
support efficiency
support ticket management
ManageEngine OpManager Professional Hands-On Review
When it comes to network monitoring, there’s no room for half measures. Windows administrators and IT professionals need tools that not only monitor network performance in real time but also help quickly pinpoint issues before they snowball...
